Refunds and Returns
Last Updated: September 22, 2025
Refunds and Returns Policy for The Biblical Thinker
At The Biblical Thinker, operated by The Biblical Thinker, we strive to ensure your satisfaction with our educational resources, book recommendations, and any products or services offered through our website (thebiblicalthinker.com) (collectively, the “Products”). This Refunds and Returns Policy outlines our guidelines for refunds and returns. By purchasing from us, you agree to these terms, which are incorporated into our Terms and Conditions.
1. Eligibility for Refunds
We offer refunds at our discretion within 30 days of purchase for eligible Products. To qualify:
– The request must be submitted via email to thebiblicalthinker@gmail.com
– You must provide proof of purchase (e.g., order confirmation email).
– Refunds are limited to the original purchase price and do not include shipping fees (if applicable).
Digital Products (e.g., E-books, Downloadable Curricula)
– Due to the nature of digital goods, refunds are only available if the Product is defective or inaccessible.
– Once downloaded or accessed, digital Products are non-refundable.
Physical Products (e.g., Printed Books via Affiliates)
– Refunds are available for unopened, unused items in original packaging.
– Shipping costs for returns are your responsibility unless the item is defective or incorrect.
2. Returns Process
- Contact Us: Email thebiblicalthinker@gmail.com within 30 days of purchase, including your order details and reason for return.
- Approval: We’ll review and respond within 3-5 business days.
- Return Shipment (Physical Only): If approved, return the item to 3009 Carolina Road, Suffolk, VA, 23434, USA at your expense.
- Refund Issuance: Approved refunds will be processed to your original payment method within 7-10 business days.
We do not accept returns for:
– Customized or personalized items.
– Products damaged due to misuse.
– Purchases from third-party affiliates (e.g., Amazon links)—please refer to their policies.
3. Defective or Incorrect Products
If you receive a defective, damaged, or incorrect Product:
– Contact us immediately at thebiblicalthinker@gmail.com with photos and order details.
– We’ll arrange a replacement or full refund, including return shipping if applicable.
4. Cancellations
– Subscription-based services (e.g., newsletters) can be canceled anytime via the account dashboard or by emailing us.
– Pre-ordered Products are non-refundable unless canceled before shipment.
5. Changes to This Policy
We reserve the right to update this policy at any time. Changes will be posted here with an updated “Last Updated” date. Check periodically, especially before purchase.
6. Contact Us
For refund or return questions:
– Email: thebiblicalthinker@gmail.com
– Address: 3009 Carolina Road, Suffolk, VA, 23434, USA
This policy is governed by the laws of the State of Virginia, United States.